About The Role
CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.
It’s not about what you know. It’s who you are. As a Customer Service Administrator, you’ll be doing one of the most important jobs in our business: looking after our customers. This involves building relationships, understanding their needs, and helping them do it better.
We are currently looking for an administrator to join our friendly Sunbelt team at our office in Kemble GL7 6BQ, with a competitive salary. Primarily working on the hire desk, you will support the accounts manager, manage subcontractor documents, handle payments and invoices, and ensure our KPIs are met.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We offer an industry-leading flexible rewards package, including a generous holiday allowance (with the option to buy and sell leave), life assurance, retail discounts, employee recognition awards, and a great company pension scheme.
About You
If you join the team, we’ll provide you with everything you need for success. We’ll discuss your training and personal development needs and support your career aspirations.
What you will need from day one:
* Previous administration experience
* Proficiency in MS Office, especially Excel and Outlook, and experience with database entry
* Strong planning, organization, and attention to detail skills
* Ability to work well in a team and support colleagues
* Flexibility, self-motivation, initiative, and eagerness to learn new skills
* Excellent verbal and written communication skills
About Us
Sunbelt Rentals is a leader in equipment rentals across the UK, Ireland, US, and Canada, with specialist operations in Europe. We serve various sectors including construction, industrial, energy, infrastructure, government, and events. Our teams turn the impossible into reality, making the unthinkable achievable.
Our people are at the core of our values. We rely on you to care for our customers, and in return, we take care of you. We value diversity and inclusivity, providing equal opportunities and fostering a culture of fairness and respect.
Your health, safety, and wellbeing are important to us. We promote awareness and provide support through initiatives like our mental health campaign and first-aider program. Employees can access a 24/7 helpline, counseling, and financial wellbeing support.
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