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Compliance housing officer

Hove
Permanent
YMCA DownsLink Group
Housing officer
Posted: 29 August
Offer description

37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm.

is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services.

As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio.

In delivering the role, you will be responsible for:

* Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols.
* Coordinating repairs and compliance checks, ensuring timely completion
* Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos).
* Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management.
* Delivering excellent customer service and supporting income collection and tenancy issue resolution.
* Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives.

Qualifications, knowledge, and experience

* Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards.
* Excellent communication and stakeholder relationship skills.
* Proven ability to manage multiple priorities and deliver results.
* Proficiency in digital tools (e.g. Microsoft Office 365, property management systems).
* A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH).
* A full driving licence and access to a car for travel across service sites within the working day.

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at

CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children s and Adults barred lists) check, along with a reference and background check carried out by a third-party service provider.

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