Job Summary
We are seeking an enthusiastic and forward-thinking pharmacy technician to join our like-minded PCN. We endeavour to find the best pharmacy talent to join our team. The successful pharmacy technician candidate will play an important role in complementing our clinical pharmacists and other members of the PCN multi-disciplinary team. This is an evolving job role with huge scope for development as we expand our PCN team further over the years. It is a requirement of the role to be registered with the General Pharmaceutical Council as a Pharmacy Technician. We are seeking a pharmacy technician preferably with previous experience of working in primary care. The Pharmacy Technician role is a new development within our PCN and we expect the successful candidate to contribute to the delivery of a comprehensive primary care medicines management system acting on current best practice / service change requests from our clinical commissioning group. The Pharmacy Technician will be required to undertake activities predominantly at a practice level, but will need to be flexible to work to the wider demands of the network.
For example, the role will involve liaising with community pharmacy teams to highlight and manage problems identified by community pharmacy, such as medicines waste. An understanding of primary care operations and use of SystmOne would be an advantage but is not essential.
Main Duties
* Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services.
* Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist.
* Improve the use of medicines and help patients with medication adherence.
* Assist with medication safety monitoring systems (e.g. high-risk drugs).
* Liaise with clinicians and administrative staff to resolve medicine-related queries.
* Monitor practice prescribing and adherence to practice, local and national prescribing policies.
* Improve service and quality through mechanisms such as audits.
* To support with the requirements as outlines in the PCN DES, including but not limited to providing additional hours for Extended Access.
Primary Duties and Areas of Responsibility
* Operational: Support the Clinical Pharmacists in Structured Medication Reviews (e.g. organise necessary monitoring tests before SMR and identification of appropriate patients).
* Undertake patient-supporting roles to ensure effective medicines use through shared decision-making.
* Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication on discharge.
* Liaise with PCN dispensaries and community pharmacies to aid effective medicines reconciliation.
* Carry out medicines optimisation tasks including effective medicine administration, supporting medication reviews and medicines reconciliation post-discharge and other transfers of care.
* Assist with the development and implementation of systems to ensure safe and effective monitoring of high-risk medication.
* Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
* Assist Clinical Pharmacists with any searches, data collection, medicine safety tasks.
* Work with the pharmacy team to develop safe, effective and efficient systems for repeat prescribing.
* Increase uptake of Electronic Repeat Dispensing.
* Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services.
* Review and analyse prescribing data across the network using available tools, producing reports and feedback for practices.
* Undertake, participate and share outcomes of clinical audits to facilitate improvement.
* Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance.
Collaborating Working Relationships
* Work collaboratively with the PCN team and develop relationships and work closely with community, hospital and MMT pharmacy colleagues and the wider health system.
* Liaise with other stakeholders for the collective benefit of patients.
* Participate in practice meetings, patient participation groups and other meetings to improve engagement with the role of pharmacy technician.
Practice Targets
* Support practices in achieving QOF.
* Be aware of the prescribing budget and identify and action areas for cost improvement.
* Work with PCN team to ensure the practice is compliant with CQC standards where medicines are involved.
* Identify, report and/or process any issues of concern relating to safeguarding and quality of care arising from working with patients and referring onwards as appropriate.
* Participate in the induction and training of new members of staff and contribute to PCN development.
PCN responsibilities
* Identify, report and/or process any issues of concern relating to safeguarding and quality of care arising from working with patients and referring onwards as appropriate.
* Participate in the induction and training of new members of staff and contribute to PCN development.
Professional development
Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety. Undertake the CPPE Primary Care Education Pathway. Work with your line manager to access regular clinical supervision, to enable you to deal effectively with the difficult issues that people present.
Miscellaneous
Work as part of the team to seek feedback, continually improve the service and contribute to business planning. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner. Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
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