Pertemps Managed Solutions provided pay range
This range is provided by Pertemps Managed Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Pertemps Managed Solutions
Cardiff (hybrid) | £15.04 per hour | 37 hours/week | Until 31st March 2026
Join our public sector client as a Welsh Speaking Customer Service Advisor and become a key part of their Contact Centre team. You’ll deliver high‑quality support across phone, email, and social media, ensuring every customer receives a professional and positive experience.
What you’ll do:
* Handle a wide range of enquiries and transactions
* Deliver excellent service across multiple channels
* Support continuous improvement in customer service
What you’ll need:
* Fluent Welsh speaker with strong communication skills
* Experience in a customer‑facing, multi‑channel environment
* Confident using CRM systems and Microsoft applications
Seniority level
Associate
Employment type
Temporary
Job function
Customer Service
Industries
Government Administration
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