Fire Alarm & Security Engineer – Exeter – £40k + Travel Time + Standby
The Role
As a Fire & Security Service Engineer, you will service, maintain, fault‑find, and repair a wide range of Fire & Security systems across commercial client sites. The role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high‑quality workmanship, and values building strong customer relationships.
Responsibilities
* Planned preventative maintenance (PPM)
* Reactive fault finding and repairs
* Diagnosing and resolving system issues efficiently
* Ensuring systems remain fully operational and compliant
* Delivering exceptional customer service on‑site
* Completing service documentation accurately and professionally
Systems Covered
* Fire Alarms
* CCTV
* Access Control
* Intruder Alarms
What We're Looking For
* Proven experience servicing Fire & Security systems
* Strong fault‑finding and diagnostic skills
* Experience with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
* Good technical knowledge and problem‑solving ability
* Professional, customer‑focused approach
* Full UK Driving Licence
Location & Coverage
This role will predominantly cover Exeter, Devon, and the surrounding areas, attending commercial client sites for planned preventative maintenance, servicing, fault finding and reactive repairs across Fire & Security systems.
Salary & Benefits
Financial Package
£30,000 – £40,000 basic salary (DOE).
Overtime available after 40 hours: 1.5× rate Monday–Saturday, 2× rate Sundays & Bank Holidays.
Paid travel time (excluding the first and last 30 minutes of each day). £180 standby allowance per week on call. Call‑outs paid at overtime rates with door‑to‑door travel. Rest time provided for overnight call‑outs. Up to £2,000 annual bonus, paid quarterly based on individual KPI performance.
Company Vehicle & Equipment
Electric company van with personal use permitted. Specialist plant and equipment provided. Fuel and operational costs covered. Hand tools excluded.
Employee Benefits
* 33 days annual leave including Bank Holidays
* Holiday purchase scheme
* Workplace pension scheme
* Life assurance
* Childcare vouchers
* Share Incentive Plan (subject to enrolment)
* 24/7 Virtual GP service
* Employee Assistance Programme
Training & Development
* Annual performance review and career planning
* Ongoing manufacturer and industry training
* Access to internal Learning Hub
* Tavcom training courses
* Opportunities for career progression within a growing organisation
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