Description SEN Casework Officer Ref: CH11125 Grade: G7; £35,412 £38,220 We are seeking a passionate and dedicated SEN Casework Officer to join our EHC Team. In this role, you will play a vital part in supporting children and young people with Special Educational Needs (SEN), ensuring they have the necessary resources and support to thrive. As a SEN Casework Officer, you will work closely with families, schools, and professionals to navigate the statutory annual review process and manage Education, Health, and Care Plans (EHCPs). Must have experience working with children and young people with special educational needs and a key understanding of the statutory legislation aligning to the EHCP process. Closing Date: 6th May 2026 View: Job Description and Employee Specification This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults. Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas. Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice. Walsall Council’s Children’s Services are the only Ofsted ‘Outstanding’ local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council’s journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children’s services are proud to work for Walsall Council and feel supported to do great work. Responsibilities Support families, schools, and professionals through the annual review process, ensuring a smooth and inclusive experience. Manage a caseload of EHCPs, collaborating with multi-agency teams to provide high-quality, tailored support. Champion the voices of children and young people with SEN, ensuring their needs and aspirations are at the forefront of decision-making. Promote fairness, inclusion, and ethical practices in all interactions with children, families, and stakeholders. Actively listen to and engage with all parties involved, fostering a collaborative and transparent environment. Strive for excellence in all aspects of your work, maintaining the highest standards of professionalism and integrity. Stay updated with the SEND Code of Practice and relevant legislation, ensuring compliance in all casework. Collaborate effectively with the multi-agency team, building strong relationships and ensuring a cohesive approach to support. Engage in continuous professional development, attending training and guidance sessions to enhance your skills and knowledge. Qualifications Experience working with young people, children, and families is essential, demonstrating a strong understanding of their needs and challenges. Excellent communication skills, both written and verbal, with the ability to engage and build rapport with a diverse range of stakeholders. A solution-focused mindset, approaching challenges with creativity and a commitment to finding effective solutions. A strong commitment to equality and inclusion, promoting an environment that values diversity and ensures equal opportunities. A resilient and dynamic attitude, able to navigate complex situations and work effectively in a fast-paced, multi-agency environment. A passion for improving the lives of children and young people with SEN, with a genuine desire to make a positive impact. A willingness to learn and adapt, embracing new ideas and approaches to enhance the support provided. Strong organizational skills, with the ability to manage multiple priorities and a caseload effectively. A basic understanding of the SEND Code of Practice and relevant legislation is preferred but not essential, as training will be provided. A positive and collaborative attitude, with a track record of successful teamwork and a willingness to contribute to a supportive team culture.