JOB TITLE: Luxury Retail Security Officer
LOCATION: Edinburgh City Centre
PAY RATE: £13.85 per hour
WORKING PATTERN: Mon: Fri hrs, Sat: hrs, Sun: hrs
The Role:
We are looking for an experienced security officer for our prestigious clients within Edinburgh's luxury retail district. Taking pride in providing a professional security service to our client, you will undertake a range of duties to include front of house security, concierge meet & greet of customers, visitors & contractors, staff and customer security check.
Responsibilities:
* Act as first point of contact for customer information.
* Resolving any issues or complaints in a friendly and professional manner.
* Working alongside a team handling complaints or concerns.
* Responding to customers inquiries or requests.
* Creating a positive and welcoming atmosphere.
Skills/ Experience:
* You can deal with a variety of situations and are very customer service focused.
* You can communicate clearly and effectively, attaining a good standard of verbal and written English.
* You have good organisational and record-keeping skills.
* You are IT literate and able to use Microsoft Office applications.
* Outstanding levels of personal appearance.
* Ability to remain active and mobile throughout shift.
Licence Requirements:
* You must have a current SIA Door Supervisor Licence
* You will need at least 2 years of experience in high-end luxury retail to be considered for the role
* Possession of a First Aid at Work Certificate is desirable
Job Requirements:
* You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).
Interview Requirements:
* Eligibility documents needed at interview: Passport or Full Birth Certificate; Utility Bill showing current address and dated within 3 months; Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.
EMPLOYEE BENEFITS:
* We are employee-owned, making you a beneficiary of our future success
* 28 days paid holiday (accrued & pro-rata)
* Enrolment in NEST pension scheme.
* Training and development opportunities
* Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
* Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.
* Full company uniform
ABOUT AMULET:
Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert, and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years' experience in delivering forward-thinking, industry-defining solutions. Amulet's customers have the backing of one of the UK's fastest growing companies as recognised by The Sunday Times Fast Track
Our commitment to Equality, Diversity and Inclusion. We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
Job Types: Full-time, Permanent
Pay: £13.85 per hour
Benefits:
* Company pension
Experience:
* Luxury Retail: 2 years (preferred)
Language:
* English (preferred)
Licence/Certification:
* SIA Licence (required)
* First Aid Certification (preferred)
Work Location: In person