Your role at Orbit.
Great opportunity for a customer focused individual to provide quality service to our customers at the start and end of their tenancy. You will work with internal teams to ensure prompt turnaround of homes, placing adverts, complete viewings, inspections and giving first class advice to customers.
Working in a busy Lettings team, you will have a collaborative approach to ensure service standards are met. This role will be based out of Bexley and involve being home based one day a week and out covering a region in and around Bexley so own transport is essential.
What will help you make a difference.
1. Excellent numeracy, literacy and communication skills.
2. Educated to GCSE level or equivalent in England and Mathematics.
3. IT literate and proficient in the use of Microsoft Office software.
4. Ability to prioritise, manage own workload and to meet deadlines.
5. Commitment and understanding of how to deliver excellent customer service.
6. Team player and focus on team task approach to meet the needs of the customer
7. Previous experience in a customer service environment.
8. Ability to travel to meet the needs of the service. Own transport essential.
9. Flexibility to meet deadlines where appropriate
10. Undertake any other duties as may be reasonably required in line with the level of responsibility of the post in order to meet the changing needs of the organisation.
11. Desirable – experience in similar role, eg lettings, tenancy management
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.
Why Orbit?
Rewarding your contribution.
For those who want or need more of a work life balanceour view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.
Some of our core benefits include:
12. Group bonus potential up to 15% of salary
13. 27 days annual leave plus bank holidays and the “Orbit day”
14. Private medical insurance
15. Excellent contributory pension scheme
16. Life assurance
17. A great pick and mix of flexible benefits including the option to buy and sell holiday and much more