Vertu Ford Stoke – Business Manager
We have an exciting opportunity for a Business Manager to join the team here at Vertu Ford Stoke. We invest in our colleagues' future and are able to offer an industry‑leading remuneration package, a company car and a range of fantastic benefits. We are offering a Basic Salary of £35,000 with an OTE of £50,000 plus company benefits.
Responsibilities
* Provide support to the sales team as a pivotal member, building and presenting deals to the customer following qualification from the sales team.
* Ensure accurate information is given by understanding all aspects of financial and insurance product regulations.
* Support the department in the delivery of the Group's controlled ActiveSales process and drive the performance of the department to achieve agreed targets.
* Manage daily actions and direct customer interaction, with first and second‑level facing customer activity at its heart.
* Serve and support sales colleagues to sell a combination of new and/or used vehicles, a range of add‑on products, finance, paint protection, warranty and insurance, while ensuring the highest level of customer satisfaction at all times.
* Work well under pressure, excel at relationship building, negotiate effectively, possess excellent communication, and use initiative. Possess a full and valid UK driving licence.
Qualifications
* Previous experience in a business or sales management role, ideally within the automotive industry.
* Strong understanding of financial and insurance product regulations.
* Excellent communication skills, both written and verbal.
* Ability to manage customer interactions professionally and efficiently.
* A customer‑centric mindset with a passion for delivering exceptional service.
Benefits
* 25 days holiday rising with length of service, plus bank holidays.
* Access to our online rewards platform giving you cash back and discounts for multiple retailers.
* Preferential service rates.
* Colleague purchase scheme.
* Share incentive scheme.
* Pension.
* Enhanced maternity & paternity.
We are proud to be the motor retailer who invests more in our colleague's personal development than any other. If successful, you will have access to ongoing training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice.
If your application is successful, employment checks will be completed before you start, including verification of recent employment, credit history and a criminal record check.
#J-18808-Ljbffr