* Location: Millmead House, Millmead, Guildford, GU2 4BB
Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
This role has a starting salary of £33,552 per annum, based on a 36 hour working week. This is a full-time position but part-time applications are also welcomed.
Are you an experienced practitioner with a strong interest in carer practice, looking to take the next step in your career and influence how services are delivered? We are recruiting a Carers Practice Advisor to join Connect to Community (C2C) – a new and innovative front‑door service within Adult Social Care. This is an excellent progression opportunity for colleagues who want to combine direct practice, practice leadership and service development, while ensuring the voice of carers is heard and embedded across our work.
This is a hybrid role with the expectation of a minimum of 20% of the week spent in the office to meet the demands of the role as required.
Our Offer to You
* 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
* Option to buy up to 10 days of additional annual leave
* A generous local government salary related pension
* Up to 5 days of carer's leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* An Employee Assistance Programme (EAP) to support health and wellbeing
* Learning and development hub where you can access a wealth of resources
* Wellbeing and lifestyle discounts including gym, travel, and shopping
* A chance to make a real difference to the lives of our residents
About Connect to Community
We've recently restructured and are launching an exciting new way of working — and this is your chance to be part of it from the very start. You'll have real influence in shaping practice, building strong team cultures and helping us deliver a values-driven, strengths-based service that truly puts residents first. Our new operating model brings together Connect to Community (C2C) and Area Teams, creating a seamless journey for residents:
* Our C2C Teams act as the first point of response, providing urgent assessments, safeguarding, and support planning.
* Our Area Teams offer continuity for those with longer-term or complex needs, focusing on proactive case management and person‑centred care.
Our new operating model is designed to cut down on unnecessary bureaucracy and increase meaningful time with people in their communities, focusing on what really matters: listening, building relationships & creating solutions that work.
We're proud to offer flexible working, giving you the freedom to work in ways that suit your life while staying connected to supportive, high-performing teams. Everything we do is guided by our values — collaboration, respect and ambition for our residents — and we're looking for people who share our values and are motivated to make a significant and positive difference to the lives of our residents. If you want to be part of a service that's growing, evolving and committed to doing things differently, this is the place to build your next chapter.
About The Role
As a Carers Practice Advisor within C2C, you will play a vital role in promoting high‑quality, consistent carer practice across Adult Social Care, ensuring this is aligned with the Care Act 2014 and underpinned by a whole‑family approach. In this role, you will act as a subject matter expert in both carer and young carer practice, making sure that the voice of carers remains central to assessment, planning and review processes. You will undertake direct work where required, including completing carer assessments and reviews, and will provide advice, guidance and professional support to operational colleagues across services.
You will also support consistency and quality of practice through practice development activity, reflective sessions and audits, and will contribute to the design and delivery of training to increase carer awareness and confidence across teams. Working closely with the Senior Carers Practice Development Advisor, you will be involved in projects, service improvements and cross‑organisational initiatives, while also building strong partnerships with internal teams and commissioned carer services.
As part of C2C, you will additionally contribute to shaping how carers are identified, supported and responded to at the earliest point of contact, helping to ensure timely, effective and person‑centred support.
Shortlisting Criteria
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :
* Have significant experience working with carers and/or young carers
* Have a strong understanding of the Care Act duties towards carers
* Can confidently provide practice guidance and professional challenge
* Are skilled at building relationships across teams and partner organisations
* Are confident delivering training or facilitating reflective practice
* Are motivated to improve consistency, quality and outcomes for carers
Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long‑term health condition to enable them to fulfil the requirements of the job.
Before submitting your application, we recommend you read the job description & OurLife at Surrey handbook to get an insight into working at Surrey.
The job advert closes at 23:59 on 15th March 2026 with interviews planned to follow.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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