Job Title: Project Manager – Professional Services
Location: Hemel Hempstead
Who are we recruiting for?
A leading provider of enterprise software solutions, delivering tailored systems that transform the way businesses operate. This organisation values collaboration, innovation, and long-term relationships, empowering employees to grow, develop, and thrive professionally. This is a confidential opportunity to lead complex ERP and professional services projects, ensuring successful delivery and exceptional customer outcomes across multiple sectors.
What will you be doing?
* Leading the planning, execution, and delivery of ERP and professional services projects across multiple clients.
* Developing and implementing project plans, Statements of Work (SOWs), and execution pipelines to ensure projects are delivered on time and within budget.
* Managing resource allocation, forecasting, budgeting, and change control across multiple projects.
* Coordinating handovers from Sales to Implementation and from Implementation to Support teams, ensuring smooth transitions.
* Acting as the primary point of contact for clients, managing expectations, and maintaining customer satisfaction.
* Monitoring project progress, facilitating project meetings, and introducing efficient resource-sharing practices.
* Collaborating with cross-functional teams across Development, Sales, Hardware, and Support to achieve project goals.
* Mentoring junior consultants and project team members, fostering professional growth and best practice adoption.
* Driving process improvements, knowledge sharing, and the adoption of Agile methodologies within the project delivery teams.
Are you the ideal candidate?
* Proven experience as a Project Manager with a minimum of 3 years’ experience delivering ERP or enterprise-level software implementations.
* Strong knowledge of project management methodologies (PMP, PRINCE2, Agile, or Lean).
* Excellent customer-facing skills and experience managing stakeholder expectations on-site and remotely.
* Proficiency in Microsoft Office Suite, including Word, Excel, and Project.
* Strong organisational, time management, and problem-solving skills, with the ability to balance priorities across multiple projects.
* Commercially aware, adaptable, and able to work effectively in cross-functional teams.
* Excellent written and verbal communication skills across all stakeholder levels.
* Experience working in Agile software delivery environments is highly desirable.
What’s in it for you?
* Opportunity to lead high-impact, enterprise-level ERP and professional services projects.
* Exposure to diverse clients and sectors, with the ability to shape project delivery strategies.
* Flexible and hybrid working arrangements to support work-life balance.
* Private healthcare, pension contributions, exercise reimbursement, and 25 days of paid leave.
* Participation in team and company social events, including BBQs, golf outings, and charity initiatives.
* A clear career progression path and professional development opportunities within a collaborative, innovative environment.