Vehicle Workshop Controller required in Gloucester.
1. The starting salary is negotiable, pending experience, plus a performance-related bonus scheme.
2. 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
Our client, a franchise approved car dealership based in the Gloucester region, is currently looking to recruit a Vehicle Workshop Controller to join their busy Service Department.
Reporting to the Service Manager, your responsibilities as a Workshop Controller will include:
3. Day-to-day control of the workshop team.
4. Liaise with the Service Manager and team to ensure the best process.
5. Ensure customer requirements are fully understood and communicated effectively to other members of the Service Department.
6. Monitor individual and workshop efficiencies to ensure key performance indicators are met.
7. Calculate and manage the effective use of the workshop.
8. Plan the distribution of work among the team utilising the available skills mix.
9. Identify individual training and development needs.
10. Manage liaison between workshop and service reception on customer vehicle progress.
11. Manage workshop standards by HSO requirements.
12. Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.
To be eligible, you will ideally live in the Gloucester region or live within a reasonable commuting distance to Gloucester and will need to have a proven track record in helping run a successful automotive workshop (ideally within a franchise-approved car dealership) or be a highly skilled Vehicle Service Advisor interested in moving into a workshop controlling role. Overall, you will have excellent communication skills, good interpersonal skills and team orientation, be results orientated, have problem-solving and decision-making skills, put a focus on quality and reliability, and be IT literate. You will also need to have a UK driving license with minimal points.
What's in it for you? For your hard work as a Vehicle Workshop Controller, our client is offering:
13. The starting salary is negotiable pending experience and current earnings.
14. Access to a performance-related bonus scheme.
15. 31 days annual leave with holiday allowance increasing over the length of service.
16. Access to full in-house and manufacturer-approved training.
17. Company pension scheme.
18. Various staff benefits, including life assurance, staff purchase discounts, health care provisions, and online retailer discounts, amongst others.
19. Working hours are from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
If you are interested in hearing more about this Workshop Controller job in the Gloucester area, please contact Sarena Abbott at Perfect Placement Today.
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