Customer Support Coordinator Full Time, Maternity Cover 1 year King's Lynn Competitive salary + Excellent pension and benefits! Great opportunity to join a growing international export team within a well-established manufacturing business! In a nutshell… You will be part of the export sales team, coordinating orders, quotations, and customer communications across international markets. This role involves supporting export customers to ensure orders are processed accurately, shipments run smoothly, and customers receive exceptional service. The ideal candidate will have experience in customer service, sales support, or export administration, with strong organisational skills and a keen eye for detail. What's involved for the Customer Support Coordinator… Process export and intercompany sales orders accurately and efficiently. Prepare quotations, ensuring all commercial and technical information is clearly communicated. Follow up on quotations, record feedback, and monitor conversion rates. Manage the export inbox, order books, and related documentation. Coordinate with production and logistics teams to confirm stock availability and lead times. Handle warranty claims, customer complaints, and support credit control queries. Prepare export documentation, including certificates, declarations, and shipping paperwork. Assist with price updates, invoicing, and departmental improvement projects. Provi...