Location: Council HQ John Muir House Brewery Park Haddington, EH41 3HA
Salary: £38,578 - £42,995 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Work From Home: Hybrid
Vacancy Information
Hourly rate of pay: £21.14 - £23.56
Days and Hours of Work:
Monday - Thursday, 09:00-17:00
Friday, 09:00-16:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.
We are seeking a proactive and results-driven individual to support the continuous improvement of service delivery, process efficiency, and stakeholder engagement across our People & Council Support services.
In this role, you will play a key part in driving positive change by identifying opportunities to enhance service standards and achieve key objectives. You will work closely with all service areas to assess resource implications, analyse business activities, and implement more efficient working practices.
Your ability to evaluate processes, and introduce improvements will be essential in shaping a more effective and responsive service. If you have a passion for innovation and a commitment to excellence, we’d love to hear from you!
Home / Hybrid Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.
To undertake a range of development duties associated with the improvement of service delivery, process improvement and stakeholder involvement for the service.
To contribute and drive continuous improvement in the People & Council Support Service and throughout the organisation. Working with all service areas in identifying opportunities to improve service standards and deliver key objectives by reviewing the resource implications of service demands, taking a lead role for investigating and analysing business activities and processes to implement efficient working practices.
Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The ‘East Lothian Way’ – values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements
Relevant Qualifications
Educated to HND or SVQ Level 4 and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.
Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
Please note:
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.
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