Are you a strategic HR leader ready to drive transformation across global operations? We’re seeking a Senior Director, HR Operations to lead a high-performing HR team across the UK and India. This is a pivotal role for someone passionate about operational excellence, employee wellbeing, and performance-driven culture.
About the Role
You’ll oversee a team of 25-30 professionals, including an offshore team based in India, ensuring best-in-class HR administration, compliance, global benefits, and wellbeing initiatives. You’ll also lead the company-wide OKR (Objectives & Key Results) process, aligning performance with strategic goals. A key focus will be building and globalising HR operations to enable the business to scale effectively and sustainably.
Key Responsibilities
1. Team Leadership: Mentor and manage a geographically diverse HR Operations team, including offshore operations in India.
2. HR Administration: Oversee onboarding, promotions, lifecycle management, and compliance.
3. Employee Compliance: Ensure regulatory adherence across global and regional requirements.
4. Benefits & Wellbeing: Design and manage global programs that enhance employee experience.
5. Performance & OKRs: Lead OKR setting and tracking to drive alignment and performance.
6. Shared Service Transformation: Optimize HR shared services for scalability and efficiency.
7. Globalisation & Scalability: Build and expand HR operations globally to support business growth.
8. Stakeholder Collaboration: Partner with HR, Finance, IT, and business leaders.
9. Process Innovation: Implement HR tech and process improvements for operational excellence.
What We’re Looking For
10. Proven leadership in HR Operations within a global organization (10,000+ employees).
11. Expertise in HR compliance, administration, and benefits across multiple geographies.
12. Experience in designing and scaling shared service models.
13. Strategic thinker with a data-driven approach to performance and improvement.
14. Strong leadership and team development skills across diverse cultures.
15. Experience managing offshore HR teams, particularly in India.
16. Tech-savvy with knowledge of HRIS and digital HR solutions.
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.