Job Description
Senior National Hire Desk Manager
Weston Super Mare
£40.000 - £50,000
Neos Engineering are partnered with a leading national plant hire business that supports large-scale construction, civil engineering, and infrastructure projects across the UK. Due to continued growth and strategic ambition, they are now seeking an experienced and forward-thinking Senior National Hire Desks Manager to join their Senior Leadership Team.
The Role
As Senior National Hire Desks Manager, you will take ownership of the national hire desk function—leading multiple teams, overseeing daily operations, and ensuring a high level of service delivery to customers across the country. You will be a key strategic player in driving process improvements, fostering a high-performance culture, and influencing wider business decisions.
Key responsibilities include:
1. Leading and mentoring a team of hire desk controllers across multiple depots
2. Collaborating closely with the Senior Leadership Team on company strategy and operations
3. Overseeing the full hire desk function—managing orders, allocation, dispatch, contracts, and returns
4. Driving efficiency, accuracy, and excellence in service and operations
5. Ensurin...