Motor Trade Insurance Account Handler – Hybrid | Permanent | Crewe
£30,000 - £35,000 PER ANNUM
Are you an experienced insurance professional with a passion for delivering outstanding client service? We're recruiting for a Motor Trade Insurance Account Handler to join a thriving team in Sandbach, offering hybrid working after a successful onboarding period.
This is a fantastic opportunity to work in a dynamic, client-focused environment where your expertise in motor trade insurance will be valued and rewarded.
Key Responsibilities
* Prepare accurate quotations, renewals, and endorsements
* Place new and existing business in line with regulatory and internal procedures
* Manage a portfolio of motor trade insurance policies including commercial combined, property, liability, fleet, and more
* Advise clients on suitable products based on their needs
* Handle premium financing arrangements and resolve bad debt queries
* Ensure full compliance with FCA regulations and internal conduct policies
* Respond to and manage complaints professionally and in line with procedures
* Maintain high standards of customer service and client care
* Build and maintain strong professional relationships with clients and insurers
* Participate in training and development activities to enhance your skills
What We're Looking For
* Proven experience in an insurance account handling role
* Strong understanding of motor trade insurance products
* Excellent customer service and communication skills
* Motivated, resilient, and target-driven
* Strong time management and organisational skills
* Experience using Acturis (CDL experience is a bonus)
* Knowledge of regulated selling processes
What's On Offer
* Competitive salary based on experience
* Hybrid working options after initial onboarding
* Company pension scheme
* Generous holiday allowance
* Life assurance
* Ongoing training and development
* Supportive team environment with opportunities for progression
If you're ready to bring your insurance expertise to a role where you can make a real impact — we'd love to hear from you.
Leanne 01270 589943 or email your cv to
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