Castore exists for one single reason to makeathletes better. Our ethos is built upon the philosophy of BETTERNEVER STOPS an ideal deeply infused in our DNA and something westrive to live every single day. We utilise advanced engineeringand unique technical fabrics to create the highest qualitysportswear in the world for athletes who demand the very best.Designed with a passion for innovation with specialist features tohelp to optimise athletic performance in allconditions.
The founders vision is to buildCastore into a brand respected across the globe for a deep andunrelenting commitment to engineering the highest qualitysportswear in the world with no stone left unturned in its searchfor innovation and performance enhancement.
Thesportswear market has been dominated by a small clique ofmassmarket brands and the vision is for Castore to be a premiumalternative to these the natural brand of choice for discerningathletes who demand the verybest.
TheRole
To manage and facilitate theefficient undertaking of Castores logistics operations and carriageactivities in the UK for eCommerce Retail Wholesale & Giftof Kit. These consist of:
A network of carriersmanaged directly by Castore or through a serviceprovider.
The multichannel distribution centrelocated inKnowsley.
Responsibilities
Manageoverseeing all activities at our distributioncentre
Oversee all delivery interactions for allcustomer channels within the UK
Oversee allcustomer communications around fulfilment of ourresponsibilities.
Measure and drive performancein our activities to improve customer satisfaction andefficiency
Foster and promote links between thedifferent 3rd parties logistics teams and head officefunctions
Ensure that operational &tactical and planning for site activities and carrier services isbeing undertaken
Ensure that relationships andcontractual obligations are being met by all parties within yourremit
Support and/or project manage the furtherdevelopment of the UK site (automation andsoftware)
What does success looklike
Fulfilment activities have beenregularly communicated to internal and external customers &stakeholders any issues have been effectively reported andsolved
Reports on delivery activity have beencreated and maintained
Projects (systems handlingsolutions ) have been supported in analysis solution developmentand implementation
Continuous improvement isdriven with a goal to increase operational excellence with reducedcosts
Ways in which to streamline and improveworking processes have been recommended
Thenecessary level of operational & tactical capacity with all3PL business partners in the UK delivering efficient and costeffective solutions has beenprovided
Skills &Qualities
GeneralSkills:
Excellent communication skillstogether with the ability to negotiate and influence parties bothwithin and outside of the business at alllevels
Commercially astute in order to driveappropriate decision making
Analytical mindset
Able to manage and prioritise own workloadeffectively especially in a time criticalenvironment
Ability to work effectively in anautonomous environment
Ability to work underpressure and prioritise workload
Ability to workin silo or part of ateam
OperatingSkills:
An indepth understanding oflogistics KPIs/SLAs and the ability to ensure that suppliers arehitting targets
Understanding of the B2C and B2Bcarrier market
Excellent knowledge of thecarriage sector of eCommerce parcel and palletdistribution
Knowledge of the logisticswarehousing sector and previous experience of dealing with thirdparty contractors
WMS system knowledgerequired
Experiencerequired:
Working within an logisticsenvironment
Managementexperience
Retail sector wholesale and eCommerceexperience
Particularly sports/fashion retail ispreferred
Experience with carriage andwarehousing
Experience in working with externalpartners
Previous experience working for a 3PL ormanaged inhouse operationideally
PersonalQualities:
Analyticalmindset
Ambitious
Approachable
WhatWe Offer
Competitivesalary
Discretionary bonusscheme
25 days annual leave (plus bankholidays)
Modern city centre offices inManchester
An opportunity to work with globalsporting partners
Office breakout space withpool tables dart board and TVs
A chance to builda career with a fast paced high growthbrand
Employee assistanceprogramme
Generous staffdiscount