Job Description
✨HEAD OF OPERATIONS
💎RETAIL
📌BEDFORDSHIRE
👉Upto £60,000k
We are looking for an experienced and driven Head of Operations to take full ownership of all operational activities within a busy shopping centre in Bedfordshire. This is a senior, hands-on role requiring strong leadership, commercial awareness and a proactive approach to risk, compliance and service delivery.
You will lead and coordinate all day-to-day operational functions across the centre, ensuring the highest standards of safety, presentation, compliance and customer experience. Working closely with the Centre Director, you will play a key role in delivering the centre’s business plan and long-term operational strategy.
With a number of lifecycle and investment projects planned over the coming years, this role requires confidence in managing risk, business continuity and complex operational programmes.
✨KEY RESPONSIBILITIES...
PEOPLE -
1. Take ownership of recruitment, development, retention and performance management plans
2. Motivate and lead service partners to deliver consistently high standards
3. Support and coll...