Job Description
Salary: Competitive
Holiday 28 days holiday, enhanced after 5 years of service.
But theres more...
* Free meals on duty.
* Uniform offered and dry cleaned.
* Complimentary on-site parking is available whilst on duty.
* Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties
* Introduce a friend scheme
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.
About us...
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acresof English countryside that blends iconic heritage with modern elegance.Our five-star hotel includes251 luxurious bedrooms and suitesaccompanied by 7 restaurants and bars offering an unrivalled dining experience.The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do...
The Activities Manager willdesign, organise, and deliver creative, fun, and engaging activities primarily for children and families staying at the hotel. The role supports the hotels ambition to be a leading family-friendly destination by offering memorable and inclusive experiences that appeal to all ages. Flexibility including weekend and holiday working is essential..
* Design and deliver engaging indoor and outdoor activities for various ages, interests, and abilities, ensuring a safe and welcoming environment. Collaborate with other departments to provide seamless guest experiences.
* Manage all aspects of activities, including scheduling, equipment procurement, and staffing requirements.
* Interact with guests to understand their preferences and expectations, providing recommendations and guidance, to align with their choices with available activities.
* Proactively address any concerns or issues to exceed guest expectations.
* Build and maintain strong relationships with external vendors and suppliers, such as face painters, sheep herders, and team-building facilitators.
* Negotiate contracts and pricing agreements, ensuring high-quality services are delivered on time and within budget.
* Work closely with marketing to create and maintain visual displays and ensure activities are effectively promoted across the hotel and via social media channels.
More about you...
* Providing a high-quality service comes naturally to you.
* 2 years experience in childrens activaties,hospitality or leisure environment.
* Strong organizational and leadership skills. Very good at multi-tasking and remaining calm under pressure.
* Excellent communication skills with a high standard of written and spoken English and a secondary language preferred.
* Ability to take initiative and deal with unexpected situations and last-minute changes.
* A smart and professional appearance.
* You value being part of a team and supporting your colleagues.
* Most of all, you will have an approachable, positive, and proactive manner.
* Experience in a similar role within a 5-star hotel is a significant advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities.Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.
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