About the Role
and our Ideal Candidate
We have an exciting opportunity to join us as a Strategic Commissioning Manager in the Strategy and Transformation Team. Reporting to the Commissioning Lead, you will drive the review and development of the commissioning strategy for the council’s information, advice and guidance offered to Sutton residents.
Your responsibilities will include:
1. Lead consultation and engagement with external voluntary, public sector partners, and community groups to understand how communities access the council’s statutory and non-statutory IAG offer (Together for Sutton contract and Sutton Information Hub).
2. Lead the development of the council’s commissioning strategy for all statutory and non-statutory Information, Advice, and Guidance (IAG) services.
3. Ensure commissioned services are needs-led, evidence-informed, cost-effective, and shaped by the knowledge and experience of Sutton residents and partner organisations.
4. Undertaking consultation and engagement using a range of approaches, including where appropriate co-production.
5. Building and nurturing constructive connections with residents, partners, community organisations, and stakeholders.
6. Evaluating the effectiveness of engagement activities, collecting data, and reporting on social impact and outcomes.
7. Engaging the community and partner organisations including the voluntary sector in designing services that deliver the council’s statutory and non statutory obligations for information, advice and guidance.
8. Identify, map, and cultivate strong relationships with diverse stakeholders, including residents, community groups, businesses, and elected officials, ensuring that there is a focus on cultural competency in recognition of the borough's changing demographics..
9. Foster collaborative working relationships with a wide range of voluntary and statutory sector organisations.
10. Undertake face-to-face consultation to gather comprehensive feedback and insights from key stakeholders, community members, and service users.
11. Analyse qualitative and quantitative consultation responses to generate insights, technical reports, and comprehensive recommendation documents.
12. Ensure all feedback is meticulously captured, tracked, and documented.
13. Draft clear, accessible, and accurate consultation materials (e.g., FAQs, newsletters, brochures) for public dissemination.
14. Organise workshops and online surveys to effectively gather public and stakeholder feedback
15. Working to agreed timescales with clear outputs and deliverables.
Candidates will need;
16. Proven ability to plan strategically and develop high-quality services, with the capability to lead activity including high-quality provider, stakeholder, and service user involvement.
17. Experience in leading project teams (including joint working and partnerships) to successfully achieve strategic goals and deliver service improvements, with evidence of success in managing performance and achieving targets.
18. Experience in working with the voluntary and community sector
19. Experience in developing and implementing strategies to achieve financial efficiencies or reduce expenditure.
20. Excellent and proven project management skills, including the ability to successfully manage multiple priorities and tasks to a successful outcome within tight deadlines.
21. Strong, proven ability to interpret data and utilise financial analysis skills to deliver efficiencies through procurement or contract management.
22. Ability to analyse both qualitative and quantitative data effectively. This includes using data, information and effective communication to influence and inform decision making.
23. A high level of IT literacy, particularly in spreadsheet development and data analysis.
24. Proven experience in community engagement, stakeholder management, or project management.
25. Excellent communication, negotiating, and influencing skills, including excellent presentation and report writing abilities.
26. An understanding of the relevant policy and market landscapes is essential.
Your expertise in strategic commissioning, market shaping, and management is essential. As the Strategic Commissioning Manager, you will be integral to the delivery of commissioning intentions aimed at enhancing the information, advice, and guidance available to residents and achieving desired community outcomes.
The team works closely with partners to develop joint commissioning priorities and strategies. This is a wonderful opportunity for you to make a real difference to the way we commission information, advice and guidance for residents in the borough.
This role is a great opportunity for an established Commissioning Manager that’s looking to gain experience within a different sector or service area.
About Us
As part of the newly formed Commissioning, Insights & Delivery Division, the Strategic Commissioning Service are committed to using the commissioning cycle to make evidence-based decisions about the services we provide and how we deliver them. Our ambitious plans for Sutton’s residents require us to think differently about the way we work and the ways in which we finance and commission our services and make best use of all available assets. We are a dynamic service seeking to build on the reputation we have developed for successful delivery of collaborative and innovative initiatives. Our work strives to ensure vulnerable residents are safe and can thrive by understanding their needs and making best use of resources with our partners to ensure optimum impact from delivery and funding.
Within the Strategic Commissioning Service, the Strategy and Transformation Team supports the development of strategies for commissioning and the improved delivery of services and resources that enables individuals and communities to make informed choices about their health and wellbeing, contributing to new ways of working with partners and within the Council itself.
For more information about the role and/or an informal conversation please contact, Donna Wiggins, or David Millen - StrategicCommissioning Lead
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
27. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
28. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
29. Two volunteering days per year
30. Flexible Working - Smarter Working Scheme (dependent on the role)
31. Adjustable and agile working arrangements using Google Chromebooks
32. Learning and development portal offering a range of courses
33. Discounts on a range of local shops, restaurants, gyms and leisure centres
34. Interest free season ticket loans
35. Local Government Pension Scheme
36. Bicycle loan facilities and cycle to work scheme
37. Electric vehicle leasing scheme
38. Confidential health & wellbeing and counselling support