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Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers, and providing first-class customer service.
Multi-Trade Operative
Exeter based covering sites across the South West
£34,376 - £36,185 per year
40 hours per week
We have an opportunity for a Multi-Trade Operative to join our team, covering different sites across the South West. These works are predominantly in domestic properties and include Carpentry, plumbing, installing doors/windows, plastering, tiling, fencing, and general maintenance. A company van and power tools will be provided to enable you to complete jobs to a high standard.
The base office location is Paignton, so occasional travel to this site will be required.
Role Responsibilities:
1. Carrying out construction, fault fixing, and maintenance duties in line with contract specifications.
2. Maintaining tools and equipment in good condition and restocking as needed.
3. Responding positively to complaints and breakdowns, resolving problems or initiating solutions, and keeping customers informed.
4. Providing accurate and timely updates on work progress in an understandable manner.
Skills and Experience:
1. Qualified to or undertaking NVQ Level 2 in a core subject (e.g., carpentry, electrical); Level 3 in Plumbing with Unvented - G3 Certificate and Water Regulations (WRAS) is required. Original certificates must be brought during the interview.
2. Awareness of health and safety regulations and legislation.
3. Skills in disciplines such as Plumbing, Carpentry and Joinery, kitchen and bathroom installations, UPVC door and window fitting.
4. Excellent customer service and communication skills.
5. Ability to prioritize workloads, meet deadlines, and plan ahead.
6. A valid UK driving license, as the role involves driving a company vehicle.
About Sanctuary:
Sanctuary Property Services offers in-house repairs and maintenance across a broad property portfolio. As a not-for-profit, we focus on outstanding customer outcomes, transparency, and partnership.
Employee Benefits:
* 25 days annual leave plus public holidays
* Employer-contributed pension scheme
* Life Assurance
* Employee Assistance and Wellbeing programs
* Cycle to Work scheme
* Voluntary health plans
* Employee Networks supporting inclusion
* Salary: £34,376 rising to £36,185 after 12 months, subject to performance
Contact and Application:
For questions or adjustments, contact propertyservices.rec@sanctuary.co.uk. We may close or extend the application window depending on application volume. We encourage early applications.
Our Commitment to Diversity:
We value diversity and inclusion, encouraging applications from all backgrounds. We comply with the Disability Confident employer status and will make necessary adjustments during the application process. A basic DBS check will be required for successful applicants, which we will fund.
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