Join a leading property services contractor delivering works within the Social Housing sector, in a rewarding Customer Liaison Officer role supporting residents throughout planned maintenance and refurbishment works across Lincolnshire.
This Customer Liaison Officer opportunity is an initial 4-week temporary contract, with strong potential to extend, offering consistent work within a busy and supportive operational environment. The majority of works will be based in Boston, therefore we are particularly interested in candidates located within or close to this area.
As a Customer Liaison Officer, you will play a key role in ensuring residents are fully informed and supported while improvement works are carried out to their homes, helping to maintain excellent customer satisfaction and minimise disruption.
Wed love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Housing Officer, Customer Service Advisor, or anyone with strong customer-facing experience within housing, construction or property services environments.
As a Customer Liaison Officer, you will be:
Acting as the main point of contact between residents, contractors and site teams
Keeping tenants updated before, during and after works take place
Supporting access arrangements for planned works
Managing customer expectations and resolving queries or concerns
Maintaining accurate com...