Human Resources Assistant
Job Number
BU04032
School/Department
Human Resources
Grade
5
Salary Information
Not specified
Contract Duration
Permanent
Responsible to
Senior HR Officer (Projects & Business Processes)
Closing Date
29‑05‑2026
Overview
Reporting to the Senior HR Officer (Projects and Business Processes) the primary focus of the role will be to provide administrative support for specific academic and professional support departments within the University, including acting as a first point of contact for HR queries for your specified areas, undertaking all administrative duties including recruitment, maintaining HR systems, monthly reports and maintaining staff records.
Main Duties and Responsibilities
* Acting as the first line of contact for HR queries for specified Schools and Departments.
* Recruitment administration including placing job adverts on University internet and external job boards, liaising with agencies and arranging interviews.
* Preparing contracts of employment, requesting references and preparing and processing addendum to contracts as advised by the HR Officer.
* Providing a high level of transactional support to the HR Officer on a full range of generalist HR issues in an efficient and timely manner and ensuring high levels of confidentiality and communication with staff in specified areas.
* Being responsible for the monitoring of reports, for example on fixed‑term workers, probation, permission to work in the UK and undertaking the required action that arises. This process will include contributing to the design of any HR system changes that may need to be made as a result of legislation changes, changes to policies and procedures or general improvements to processes.
* Providing advice and guidance to managers and employees on general policy queries and signposting to relevant information on the HR web page.
* Undertaking leaver’s administration.
* Supporting the HR Officer with arranging meetings.
* Providing administrative support for a range of University Salary Sacrifice Schemes under the University’s reward and benefits package offering.
* Organise and prioritise workloads as appropriate to meet internal and external deadlines without supervision including recruitment and payroll deadlines.
* Provide support across the HR Department to meet workload peaks, cover for staff absence etc and to advise and assist colleagues on related tasks to provide a seamless service to the wider University.
* To undertake other duties as may be required.
Other Duties and Responsibilities
* The post holder will be expected to participate in performance review and developmental activities.
* The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
* The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
* The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.
Person Specification
Qualifications/Training
* 2 AS Levels or 1 A Level or NVQ level 3 in a relevant subject area
* NVQ level 4 in a relevant administrative subject area (or equivalent experience)
* ECDL Certificate
Experience/Knowledge
* Experience of working with HR/Payroll systems or MHR iTrent.
* Experience of working within an office /administrative environment.
* Proficient in the use of Microsoft Office applications (Word, Excel etc).
* Experience of providing advice and / or user support.
* Experience of data entry and basic report extracting and processing using complex systems.
* Knowledge of GDPR.
Skills/Abilities
* Excellent communication and inter‑personal skills, with the ability to communicate effectively, both orally and in writing.
* Able to communicate and develop effective relationships with colleagues at all levels of the University.
* Excellent organisational skills and ability to handle a varied and demanding workload, prioritise tasks and meet deadlines.
* Accurate data entry and attention to detail.
* Ability to work independently and demonstrate initiative.
Other
The ability to speak Welsh confidently to carry out certain tasks is essential for this post e.g. speaking to staff and students, answering phone calls, dealing with urgent enquiries in Welsh.
General
The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.
All candidates must meet the requirements of UK ‘right to work’ requirements. We are unable to employ anyone who does not have the right to live and work in the UK legally.
When applying for this post you will be required to explain the basis upon which you believe you will be able to live and work in the UK legally on the commencement date of the role should your application be successful. If you require Home Office permission to work in the UK, or need to switch your visa status in order to take this job, you can refer to the UK government information page for eligibility requirements at https://www.gov.uk/browse/visas-immigration/work-visas
In the event of applications being received from candidates on the Universitys Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.
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