Job Description Customer Service Administrator, Shrewsbury, £24,500- £26,000, Permanent Are you passionate about delivering outstanding customer service? Do you enjoy working as part of a friendly and supportive team? We are looking for a Customer Service Advisor to join our client’s well-established business based in the heart of Shrewsbury. The Client: They are a respected and thriving company with a proud history of providing excellent service to their customers. With years of success behind them, they continue to grow by putting people first – both customers and their team. What’s in it for you? Full time hours, can be flexible on start and finish times. Free on-site parking 28 days holiday, including bank holidays. A permanent role, where hard work is really rewarded and recognised. Responsibilities: Responding to customer enquiries via phone, email, and in-person Resolving queries efficiently and professionally Processing customer orders and updating internal systems Providing product and service information Liaising with internal departments to ensure customer needs are met Maintaining accurate records and handling customer feedback Personal Profile: You will be a confident communicator, who enjoys working closely with a team. You will have a proven background in a customer service role, ideally being office based. For more information please apply or contact Lois Barber at lois@seymourjohn.com or call 07712 699540 By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.