Business Admin Apprentice
Job Description
Department: Delivery Services
Reports To: Senior Portfolio Office Manager
Work Location:Chorley - Hybrid
Hours of Work:37.5
Position Type:Full-Time
Rate Type: Salary
Grade:1
SUMMARY
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.
We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based.
You will be allowed 20% of your working week for the duration of your apprenticeship/course to either attend college during term time or to use the time working from the office for college studies. You will be allowed 20% of your working week for the duration of your apprenticeship/course to either attend college during term time or to use the time working from the office for college studies.
While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.
You will be working closely with a team of Project Managers to support and drive forwards a portfolio of programmes, projects and new engagements., alongside demonstrating ESG’s EPIC values of Excellence, Passion, Integrity, and Collaboration.
POSITION RESPONSIBILITES
* General administration duties
* Building good working relationships with both internal and external customers
* Developing detailed industry knowledge and interpreting industry requirements
* Providing excellent customer service
* Providing professional, knowledgeable, and courteous responses to customer queries
* Responsible for helping to build excellent customer relationships
* Understanding the importance of quality control
* Accurately action Administration requests that are received via SharePoint and the PSO Mailbox
ABOUT YOU
You must possess:
* Good interpersonal skills
* Excellent organisation skills
* Excellent time and task management capability
* Excellent written and verbal communication skills
* Excellent attention to detail
* A willingness to learn
* Able to work to deadlines
* Able to work as part of a team or individually
* GCSE Math’s grade C, 4 or equivalent
* GCSE English grade C, 4 or equivalent
You will be:
* Able to demonstrate self-motivation and initiative
* Able to work independently as well as part of a team
* Able to project a professional image
* Able to work effectively under pressure
* Able to focus on both detail and accuracy
Able to demonstrate ESGs key values of
* Excellence:be accountable to deliver our best
* Passion:show how much we care each day
* Integrity:do the right thing when no one is looking
* Collaboration:work together to succeed together
We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
ISO AWARENESS
* Follow IMS Policies
* Reporting of Incidents
* ISO Responsibilities
* ISO Staff Awareness
*For more information on how we process your information please see our privacy notice which can be found on our websitehttps://esgglobal.com/privacy-policy/*
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