?? Job Title: Helpdesk Administrator (Excel Confident) ?? Location: Nottingham City Centre ?? Hours: Full-time, 37.5 hours/week (Monday-Friday, 8am-4pm or 9am-5pm) ?? Contract: Start ASAP, 3-month initial contract with potential to go permanent ?? Reporting to: Helpdesk Manager About the Role We're looking for a proactive and adaptable Helpdesk Administrator to join our dynamic team in Nottingham city centre. This role has been created to support new deliverables across our business, and we need someone who can hit the ground running. You'll play a key part in coordinating operations, ensuring smooth communication between technicians, contractors, and internal teams, and keeping everything on track. Key Responsibilities Set up and manage purchase orders and invoices using Excel Coordinate tasks and updates across student accommodation sites Chase up technicians and contractors to ensure timely completion of work Provide excellent customer service via phone and email Support the Helpdesk Manager with day-to-day operations Solve problems quickly and efficiently in a fast-paced environment What We're Looking For We welcome applicants from a variety of backgrounds including finance, compliance, administration, helpdesk, or PPM. What matters most is your attitude and skillset.Essential Skills & Attributes: Confident and proficient in Microsoft Excel Friendly and approachable with great customer service skills Strong communicator - comfortable using phone and email Highly adaptable and able to thrive in a fast-paced setting A natural problem solver who enjoys working as part of a team Proactive and organised with a keen eye for detail Why Join Us? This is a fantastic opportunity to get involved in a growing area of the business. With the potential to transition into a permanent role following a restructure, you'll be part of a supportive team making a real impact. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk