Station Gateline Assistant - A Rewarding Career in Rail Travel
Location: Edinburgh Waverley (Must be within a 45-minute travel distance)
Salary: £18,329per annum + 3% commission
Contract: Permanent, 24 hours per week
Hours: Various shifts and weekend working
Monday - Friday shifts between the hours of 06.45 - 19:05
Saturday shifts between the hours of 10.00 - 14.20
No Sunday working
Looking for a role where you can thrive, grow, and make a difference?
Join a leading organisation in the rail industry as a Station Gateline Assistant, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it's an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development.
What You'll Be Doing:
Provide customer information and assistance, including support for wheelchair users.
Issue tickets in line with excess fares procedures using the relevant ticket-issuing equipment.
Check tickets and supporting documents.
Ensure the safe operation of the automatic gateline, including identifying safety hazards and opening gates when necessary.
Maintain a safe environment around the gateline by cordoning off hazards and addressing minor spills.
Operate the wide-aisle gate and ensure that the number of gates set for passenger flows in each direction is appropriate.
Assist ...