IT Project Manager Wigan (Hybrid) Competitive salary plus great benefits Full time 40 hours per week (5 days a week) ? Are you someone who thrives on turning complex requirements into clear, deliverable change? ? Do you enjoy owning systems end-to-end and ensuring they run smoothly, securely and efficiently? ? Are you confident managing projects, influencing stakeholders, and keeping everything on track in a fast-paced environment? If so, ArrowXL is looking for an IT Project Manager to join our team, based at our Wigan office. Youll be empowered to make a real impact within acollaborativeenvironment. Youll play a crucial part in scoping and analysing customer needs, coordinating internal resources, and creating the project plans and documentation that keep everything aligned. Youll track milestones across scope, cost and timescales, manage change control, and ensure all activity follows our governance processes. Youll also take the lead in facilitating workshops and updates, escalating issues where necessary, and ensuring every piece of change is delivered with clarity and control. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to or apply today! What will the role involve? Lead scoping and requirements-gathering activities, analysing customer needs and defining key requirements for BAU changes and projects. Coordinate internal resources, maintain project plans and documentation, and manage delivery against scope, budget and timescales. Manage scope changes through the agreed change-control process and perform configuration activities where required. Work in line with established project management processes and tools, ensuring all change follows governance standards. Facilitate workshops and update sessions across all levels of the business, including exec stakeholders. Escalate risks and issues appropriately to the Senior Leadership Team and business sponsors. Responsible for ensuring the quality of the work of the team. Setting clear examples of positive behaviour which is in keeping with our values. Proactively support effective team management by seeking timely guidance from your manager, addressing conflict, managing conduct and attendance in line with AXL policies, and building open, positive working relationships with colleagues and stakeholders. For your portfolio of systems/applications and services, you will: Manage IT-related project activities and own system changes through to implementation. Provide technical user support (directly or via external partners) and maintain clear self-service guidance. Lead problem, patch, and release management, ensuring accurate system and configuration documentation. Maintain strong information security and governance across all systems. Work with technology partners and the Enterprise Architect to define and maintain system roadmaps, including patch, release, licence and data-management plans. Ensure effective system monitoring, licence management, and ongoing compliance with operational and security standards. What are we looking for? A minimum of two years experience employed within a similar position. Knowledge of and ability to apply suitable methodologies for delivering projects, change and continuous improvement. Demonstrable experience in technical administering of systems/applications. Azure Cloud and SaaS product experience desirable. APM, PRINCE2 or AgilePM qualification is advantageous. Order Management implantation experience desirable. Able to work effectively in a fast-changing environment and deliver under pressure. Strong communicator with the ability to influence stakeholders at all levels. A supportive team player who can also work independently when needed. Comfortable working to tight deadlines and adapting to shifting business needs. Skilled in capturing requirements and delivering system change. Thorough, methodical, and detail-focused, with strong numerical skills and clear written and verbal communication. Full UK Driving license. Whats in it for you? What are the benefits? At ArrowXL, were always striving to make the world of delivery a better place. When you join us, youll receive a comprehensive salary and benefits package - but more than that, youll become part of an organisation that values collaboration, innovation, and personal growth. Some of the benefits of working with us include: Annual Leave 34 days entitlement (including statutory bank holidays) which increases with service Holiday Buy Scheme Buy up to 5 additional days Competitive Pension Plan options Plus company contributions Private Medical Insurance via Bupa Life Insurance Company funded 2x basic salary life cover from day one Medicash An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills Employee Assistance Programme Free 24/7 confidential wellbeing support Progression and Development Opportunities Department specific technical training and Internal Management Development Academies Staff Discount at www.very.co.uk (25% discount on designer branded clothing, footwear and home accessories with 15% off furniture, leisure and electrical items) Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios Cycle to work scheme In partnership with Halfords the ArrowXL C2W scheme offers great benefits and discounts Long service awards We go out of our way to recognise and reward our colleague commitment with our long service awards programme Employee of the month Winners receive £25 voucher, certificate and Hall of fame recognition CEO Award of the month Winners receive £100 voucher, certificate and Hall of fame recognition Departmental Incentives Year-round departmental competitions, seasonal incentives and fantastic gifts Retail Discounts Huge discount savings in supermarkets ( Asda, Tesco, Morrisons and Sainsburys ), Fashion discounts (with Adidas, Asos, H&M, Boohoo, JD and Matalan ) and Technology discounts (with Apple, Argos, Currys/PC World and John Lewis ), plus many more savings How to Apply Its quick and easy to apply online - just have your up-to-date CV ready and follow the step-by-step application process. Were excited to hear from you! At ArrowXL, were proud to be an equal opportunity employer. Were committed to creating an inclusive workplace where everyone can thrive, regardless of background. If you're invited to interview and need any adjustments during the process, please let us know - well do everything we can to make your experience smooth and positive. Were a business built on championing strong values. These guide everything we do - from how we deliver to how we support our people: Ready to make an impact? Apply now and take the next step in your career with ArrowXL!