Join Our Community Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career? If so, this could be the opportunity for you. The Role Permanent, 14 hours a week Scope's Andover shop - Chantry Centre, Unit 44-50 Chantry St, Andover SP10 1RL Please note that successful candidates will be subject to an enhanced DBS check. We welcome all applications by 11:59pm GMT on Tuesday 14 April 2026 As a Sales Assistant, you’ll work alongside the shop team in Scope's Andover shop and use your creativity and flair to flourish in our retail environment. You will: Complete cash handling, banking and associated administration, ensuring that all till operations in accordance with Scope’s policies and procedures and the Shop Operating Manual. Maintain a high standard of merchandising of products both in the window and inside the shop. Assist the Shop Manager and Assistant Shop Manager to manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Demonstrate excellent customer service, internally and externally, always promoting good practice within the shop. For more information about the role’s responsibilities and the skills and experience required, please use the Full job description About You To be successful in this role, you will have Proven experience in a retail or customer service environment. Ability to communicate well with all customers Ability to provide excellent customer service in an efficient manner. Proven organisational and prioritising skills Please make sure you explain in your application, with examples, how you can meet these important skills. We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people. Working in Our Shops Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families. Shop Hours Scope shops are open every day. Some weekend and Bank Holiday cover is needed. Full-time: 35 hours per week, five days out of seven Part-time: Weekly hours on a seven-day rota Additional information You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship. Anonymised applications We use an anonymised application process to support our commitment to equality, diversity and inclusion. All applicants must submit an anonymised CV and complete a short online application form. Our values Pioneering, Courageous, Connected, Open, Fair. We trust each other and give colleagues freedom to be creative, push boundaries, and change minds. Our promise to disabled people We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve. As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme). If you need any changes or support during the recruitment process, please email recruitment@scope.org.uk. You can also find more details about asking for adjustments at interview on our website. Important to know You must meet all the essential requirements listed in the job description. If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria. Equality, Diversity and Inclusion (EDI) EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve. You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website. Benefits 35 days holiday Pay progression at 6 months and 2 years Company pension Excellent training and career development Strong colleague networks (disability, race, LGBTQ, gender, social mobility, carers, young people) Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more Long service awards and employee recognition awards Link to full benefits package and what our colleagues say about Working at Scope | Disability charity Scope UK One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to www.scope.org.uk How to apply Click the apply button to create an account and complete your application form. IND Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .