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About the role
We operate the UK's ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute the entire stock that goes into our customer's stores across the UK, priding ourselves on quality of service.
We are currently seeking a motivated and dynamic Team Manager to join our Warehouse Team. In this role, you'll lead and inspire our Warehouse Operatives, driving daily performance to meet productivity goals and deliver excellent customer service.
Main Responsibilities
* Lead by example to maintain safety, performance, and morale standards; promote a respectful and achievement-oriented work environment
* Train, coach, and support team members to meet operational standards; identify development needs and conduct 3/7/11 probation reviews
* Motivate staff through clear communication of targets, recognition, and constructive feedback
* Ensure delivery of internal/external customer requirements by managing shift demands and resolving issues effectively
* Maintain high standards of housekeeping, hygiene, and food safety compliance across the warehouse
* Ensure team understanding and adherence to company policies, procedures, and relevant legislation such as Health & Safety, Food Safety
* Lead or support disciplinary and grievance processes
* Monitor team behaviour, attendance and escalate concerns or trends as needed
* Minimise stock loss through proactive management and oversight
* Build positive relationships across departments and management teams
* Demonstrate flexibility in working shifts, including weekends and Bank Holidays, to meet operational requirements
You will need
Essential:
* Good managerial experience in a warehouse environment
* Experience in a multi-temperature environment
* Must be numerate, literate and highly organised
* Must have good keyboard skills and proficient in Excel & Word
* A team player with excellent communication skills
Desirable:
* Knowledge of Food safety regulations
* Knowledge of Health and Safety regulations
* Knowledge of Voice Technology systems
What's in it for you
Pension, 21 days Holiday, Healthcare Cash Plan, Personal Accident Scheme.
The additional Benefits of being part of the BEST team!
* 10% Tesco discount, which increases to 15% for 4 days every 4 weeks (all discounts apply to home delivery)
* 20% discount on F&F Clothing & Tesco Café
* 10% Booker discount
* 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals)
* 25% discount at selected Burger King restaurants
* Pension - save up to 6% and Best will match your contribution
* 1 year life assurance for all colleagues; or 3 years if you join the pension scheme
* Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family & the opportunity to join a healthcare cash plan
* An exclusive deals and discounts website saving you money on everyday purchases including cinema vouchers & a cycle to work scheme
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