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Dental Receptionist - Devonshire Square, EC2M 4YW
Saturdays only - Sat 9.45am-3.15pm (5.5 hours)
Devonshire Square is a fully private, 4-surgery practice offering Specialist Orthodontics, Endodontics, and Oral Surgery with a focus on Enhanced Restorative Dentistry.
At Bupa Dental Care, our people are at the heart of everything we do because we care. We strive to create an environment where staff feel empowered, collaborative, and motivated to excel alongside talented experts.
Receptionist Role and Responsibilities
* Meeting and greeting patients to ensure a positive first impression and smooth patient journey
* Booking, amending appointments, answering calls, and updating patient records
* Coordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
* Providing excellent customer service face-to-face, on the phone, and via email
* Supporting the Practice Manager and clinical team for smooth practice operations
* Handling payments securely
* Maintaining patient confidentiality when accessing sensitive information
Your Skills and Experience
* Positive, professional attitude in a fast-paced environment
* Previous administration or receptionist experience, preferably in healthcare
* Strong communication skills across all channels
* Proficiency in Microsoft Word and Outlook; strong organizational skills
* Experience in promoting products and services
* Experience with Dentally software is preferred
Salary and Benefits
We offer competitive pay rates with opportunities for growth through training and development. Benefits include:
* Access to MyHealthcare for support and advice on health issues, plus a £350 annual allowance for healthcare products
* Discounts at retailers via My Bupa Extras
* Gym and fitness discounts, including online providers
* Comprehensive mental health support through EAP and other programs
* Discounted dental insurance for family members
* Additional benefits: Cycle to Work, free annual Flu vaccine, discounted eye tests, Menopause Plan
* Wagestream for accessing income before payday
* Career development support
* And more—just ask!
Why wait? Apply now and join a vibrant team dedicated to helping people live healthier lives.
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We value diversity and are committed to creating an inclusive environment where everyone can thrive. Bupa Dental Care is an equal opportunities employer.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitals and Healthcare
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