Job Description
Do you want to play a critical role in powering one of the world’s most recognisable consumer brands behind the scenes?
We’re looking for a Logistics Coordinator to join a fast-paced Supply Chain team. This is a high-impact role where detail, speed, and action make all the difference. This is a 12-month fixed-term contract.
The Role:
* Manage live customer orders using SAP, ensuring accurate processing from order receipt through to final archive
* Oversee the full administrative process relating to customer order fulfilment
* Deliver excellent customer service, ensuring clear and proactive communication with customers
* Process customer orders in a timely and efficient manner
* Build a strong understanding of market and customer requirements across the EMEA region
* Coordinate and resolve customer issues by working with Co-Packers, Transport Management, and Finance
* Collaborate with the Operations team to analyse order volumes against forecasts and review stock availability
* Ensure orders are processed correctly, and documentation is maintained through to completion
* Assist the Finance team with system reconciliation and month-end processes
About You:
* Strong customer service and stakeholder management skills
* Highly organised with the ability to manage multiple tasks and priorities
* Confident using Microsoft Office, including Excel, Word, and Outlook
* Able to use initiative and take ownership of tasks and problem-solving
* Tenacious and detail-oriented, ensuring tasks are followed through to completion
* Comfortable working in a fast-paced, growing environment
* Strong communicator, able to work effectively with stakeholders at all levels of the organisation
* Experience with SAP is desirable
* A background in transport, logistics, or supply chain operations would be advantageous