Account Manager
Location: Chorley (Hybrid after probation: 3 days in-office, 2 days remote, plus ad-hoc client meetings) Flexible start and finish times
Salary: £37,000 per annum + bonus, 11% pension, laptop, and phone
We are excited to invite an enthusiastic and experienced Account Manager to join our forward-thinking team at a leading product manufacturer. In this hybrid role, you'll balance office and home working while managing a portfolio valued at £5 million. As a Key Account Manager, you will foster and develop lasting relationships with clients across a variety of sectors, including Military & Defense, Automotive, and many more.
Key Responsibilities:
1. Account Management: Nurture and strengthen relationships with a diverse portfolio of distributor and reseller clients.
2. Order Management: Responsible for placing orders, ensuring timely and accurate processing.
3. Quotations: Provide competitive and accurate quotations to clients in a timely manner.
4. Forecasting & Demand Planning: Collaborate closely with the manufacturing team to forecast demand, ensuring capacity aligns with customer needs.
5. Pricing Strategy: Work with internal teams to develop competitive and market-relevant pricing structures that support profitability.
6. Client Growth: Identify growth opportunities within existing accounts through cross-selling, upselling, and promoting new sustainable product offerings.
7. Customer Satisfaction: Proactively address client concerns and deliver outstanding service to maintain strong, long-term partnerships.
8. Internal Liaison: Work closely with internal teams to ensure product quality and delivery timeframes are met.
9. Face-to-Face Client Meetings: Attend ad hoc client meetings for account reviews and further business development opportunities.
Essential Skills & Experience:
1. Proven experience in account management (open to candidates from any MANUFACTURING background).
2. Understanding of pricing structures and demand forecasting in manufacturing, distribution, or similar industries.
3. Exceptional communication and relationship-building skills.
4. Strong drive to exceed targets, with a proactive, solution-oriented approach.
5. Ability to work independently and as part of a collaborative team.
6. A genuine passion for sustainability and promoting eco-friendly solutions.
What We Offer:
1. Competitive salary of £37,000 per annum.
2. Hybrid working model - enjoy the flexibility of balancing office and remote work.
Opportunity to work with a sustainable brand that is making a positive impact.
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