Job Description: Healthcare Assistant Location: St Michael's Clinic, St Michael's St, Shrewsbury SY1 2HE Contract Type: Permanent & Part Time Hours: 24 hours per week, working shifts between the hours of 8.00am and 8.00pm covering 3 days per week Monday to Saturday Salary: £13.00 per hour We make health happen The Dermatology Partnership is a growing group of private clinics, who are trusted experts in dermatology and are now part of Bupa Health Services. We transform peoples’ lives by providing outstanding dermatology care. We do this by placing patients at the heart of everything we do, striving to be the best at what we do and believe that our patients’ trust is earned through the delivery of clinical services to the highest standard. This role is based at our Shrewsbury clinic. You'll be joining a well-established, experienced team dedicated to delivering the latest treatments and services. Our clinic combines cutting-edge technology with a calm, welcoming environment to treat a wide range of skin conditions—ensuring every patient enjoys a seamless, high-quality experience. How you’ll help us make health happen As a Healthcare Assistant, you will support treatments, assist with clinical procedures, and provide aftercare instructions to patients. Your responsibilities will include setting up sterile fields, managing stock and equipment, and ensuring the clinical area is prepared for procedures. You will also play a key role in infection prevention and control, maintaining patient confidentiality, and adhering to health and safety guidelines. In addition to clinical duties, you will be responsible for creating a supportive and caring environment for patients, ensuring their journey is seamless and of the highest standard. This includes meeting and greeting patients, assisting during consultations, and promoting high standards of clinical care. Duties: Supporting our consultant dermatologists with consultations and surgical assistance in theatre (MOHS, Mole/lesion excisions, biopsies, and shaves) Venesection Wound checks, dressing change, and stitch removal post-surgery Maintaining infection control standards in line with CQC Daily clinic checks Maintaining stock Promoting high standards of clinical care to our patients across the board Ensuring clinical audits, policies, procedures, and medical governance standards Key Skills / Qualifications needed for this role: Level 3 Diploma in Health and Social Care (essential) Good work ethic and hardworking A real passion for patient care and delivering A good understanding of CQC policies relating to a clinical environment Good communicator and team player Benefits: Bupa health insurance as a benefit in kind 25 days holiday, increasing through length of service, with option to buy or sell An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Annual performance-based bonus. Onsite gyms or local discounts where no onsite gym available. Various other benefits and online discounts. Access to Bupa Campus Clinical Training Academy to support career development. Diversity and Inclusion We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Locations: St Michaels Clinic Limited Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.