Salary: £12.53 per hour Location: Brighton Duration: Temporary, 6 months Hours: 35 hours per week, Monday to Friday - 8am - 4pm Are you looking for a role that celebrates a collaborative and inclusive culture? Then this could be the role for you! Manpower have a fantastic new opportunity for the right candidate, working with our client a FTSE 100 Credit Card Company based in the heart of Brighton. The Role Our Client's Consumer and Corporate Maintenance department has a new account maintenance role open for a Customer Care Professional to join the team and service email communication only. This role includes: Back office role in CFN Consumer and Corporate Maintenance Maintaining Consumer and Corporate accounts Supporting cancellations, credit balance refunds and upgrades/downgrades Perform routine back-office customer service tasks with a strong focus on accuracy, consistency and attention to detail Delivering excellent customer service and efficient communication through email servicing only Working towards department goals and maintaining SLA metrics; inclusive of productivity in role and delivering quality work In your role you must be: We value motivated and dedicated colleagues who strive to do what is best for customers and can demonstrate the following: Proven ability to work toward goals and achieve team SLA's Dependable and self-motivated, comfortable working independently Time management skills to meet daily and weekly targets Computer literate, able to navigate through multiple computer systems simultaneously, with speed and accuracy A capacity to learn, willingness to try new things, ability to incorporate feedback and agility through change and difficult situations Able to be flexible, adaptable, and work as part of a team within a highly supportive and collaborative environment If you feel that you fit the above criteria, please don't hesitate to apply here today! This role will be subject to background verification checks. Further details and conditions will be shared on application.