Overview
Know how to run a busy trade counter with confidence? We’re hiring a Trade Counter Sales Manager at HPS Sittingbourne – someone who knows their stock, their customers, and how to deliver excellent service in a fast-paced merchant environment.
You’ll handle everything from quoting and upselling to re-engaging lower-spend accounts and making sure the counter runs smoothly.
About Us
We’re part of the UK’s largest independent plumbing and heating merchant group, with over 320 sites nationwide. Our sites are run with local decision-making, real ownership, and a focus on service - not red tape.
What You’ll Be Doing
* Serving trade and cash customers on the counter
* Building quotes and providing technical product advice
* Supporting trade account management and re-engagement
* Maintaining the shop floor and stock areas
* Helping with local pricing, displays, and ordering
* Picking and packing orders for customer deliveries
* Creating great relationships with loyal, repeat customers
What We’re Looking For
* Experience in a plumbing & heating, DIY, or builders\' merchant environment
* Strong customer-facing skills and confident communication
* Comfortable managing pricing, ordering, and in-store decision-making
* Team-first approach and pride in a tidy, efficient counter
* Full UK driving license
What You’ll Get
* Profit share and competitive salary
* Genuine autonomy and input into site operations
* Supportive environment with real training and career progression
* Trusted, well-established brand with strong customer relationships
Interested?
Apply now or message us directly – we’d love to hear what you can bring to the team.
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