Job Title: Sales Advisor
Job Description:
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.
You will have the opportunity to provide high-level service to customers at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.
Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Working collaboratively with your team, you'll create memorable moments.
While previous experience in customer service and familiarity with fabrics are beneficial, they are not mandatory.
Qualifications:
* Customer-focused; genuinely interested in understanding our customers and providing an experience that exceeds their expectations
* Proactive; uses initiative to create a memorable shopping experience
* Curious; seeks opportunities to improve processes and routines and takes proactive action
* Attentive; listens to and values others’ ideas and opinions
* Honest and genuine in approach
* Interested in fashion and trends
* Communicative, positive, and open-minded
* Willing to learn and adapt
* Collaborative, inclusive, and supportive of others
* Good English language skills
Additional Information:
This position offers a temporary contract of 30 or 35 hours per week. To apply, please send your CV in English as soon as possible.
Benefits:
We offer attractive benefits and extensive development opportunities globally. All employees receive a 25% staff discount, usable on all H&M Group brands in stores and online. Additionally, employees participate in our H&M Incentive Program – HIP. For more details, click here.
Inclusion & Diversity:
We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas. Diversity enhances our ability to address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.
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