Salary: £104,000 - 117,600 per year Requirements: Proven experience as a User Researcher within GDS or UK public sector projects Strong knowledge of the GDS Service Standard and service assessments Experience running usability testing, interviews, surveys, and workshops Ability to communicate insights clearly to varied audiences Experience working in agile, multidisciplinary teams Responsibilities: Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live) Use a range of qualitative and quantitative research methods Translate research findings into clear, actionable insights Collaborate with designers, product managers, developers, and stakeholders Ensure research aligns with GDS Service Standard and best practice Support teams in making evidence-based, user-centred decisions Technologies: Support UX UI Design More: We are looking for a User Researcher with strong Government Digital Service (GDS) experience to help design and improve user-centred digital services. This is a fully remote contract role with a competitive daily rate, and we are eager to discuss the duration of the contract with the right candidate. You will work closely with multidisciplinary teams to ensure services meet user needs and comply with GDS standards. last updated 9 week of 2026