To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and/or face to face contacts alongside the reception and administration team providing regular support and cover when needed such as annual leave and sickness.
To work with people to identify the most significant problem or problems facing them and to work out how it, or they, can be resolved, who is best placed to assist with the resolution, what steps they need to take to resolve it and actively supporting clients to take the necessary steps.
To provide person centred single session support to respond to a person’s most significant problem within a single meeting or call working with the person to develop a clear plan of action.
To support people work through problems on a one at time basis, if a single session is insufficient, to respond to one problem in each session developing a clear plan of action.
To act as a link worker for support groups supporting the groups to be self-facilitating and self-supporting, offering expertise, insight, encouragement to group members as well as supporting people to successfully join the support groups.
To work with a range of statutory and third sector individuals and organisations to maximise the support, resources and opportunities available for clients to take action to respond to the problems they face.
Interviews to be held on Thursday 18th December