Market Unit HR Director
* HR Director | People Director | Workforce Strategy | Transformation |
* Up to £470 per day via Umbrella
* Telford – Hybrid working (3 days per week on-site)
* 6‑month initial contract
* Ability to obtain BPSS clearance required
About the client
Our client is a global technology and consulting organisation delivering large‑scale digital transformation programmes across both public and private sector environments. They are seeking an experienced HR Director to support one of their most strategically important business units, responsible for delivering critical services to HMRC.
This is a high‑profile leadership opportunity, reporting directly into the UK HR Director and partnering closely with senior business leaders to shape and deliver a people strategy that supports growth, transformation, client delivery, and organisational capability.
The HR Director role
As HR Director, you will lead the people agenda across the HMRC Market Unit, ensuring workforce strategies are aligned to business objectives, client commitments, and future organisational requirements.
You will be responsible for strategic workforce planning, talent attraction and retention, employee engagement, leadership coaching, organisational design, workforce transformation, and employee relations. Working closely with senior stakeholders, you will provide trusted advice and challenge while driving initiatives that improve organisational capability, culture, and performance.
The role will involve supporting major client engagements, managing complex employee relations matters, leading HR transformation initiatives, embedding diversity and inclusion strategies, and using workforce analytics to drive evidence‑based decision‑making.
You will also play a key role in shaping the capability and operating model of the HR function, ensuring it delivers both strategic value and operational excellence.
HR Director essential skills
* Recent HR Director or People Director experience within large, complex organisations
* Experience supporting employee populations of 2,000+ employees
* Strong workforce planning and organisational design experience
* Proven ability to develop and deliver people strategies aligned to business objectives
* Experience leading transformation and change programmes
* Strong stakeholder management and executive influencing skills
* Experience coaching and advising senior leaders
* Deep expertise in talent management, succession planning, and employee engagement
* Strong employee relations and industrial relations experience
* Experience working with trade unions, employee forums, or works councils
* Experience using people analytics and workforce data to support decision‑making
* Strong understanding of HR governance, compliance, and risk management
* Commercially focused with the ability to align people strategy to business outcomes
* Experience operating within matrix organisations
* Excellent communication and leadership skills
Desirable skills
* Experience within IT services, consulting, or professional services environments
* Public sector or regulated industry experience
* Experience supporting large‑scale digital transformation programmes
* Experience leading HR operating model redesign or digital HR transformation initiatives
* Knowledge of diversity, equity, and inclusion strategy development and implementation
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