Warehouse General Manager | Suffolk | Retail / 3PL
We are seeking an experienced and General Manager to lead operations at a key site supporting a national retail network. The site plays a critical role in delivering a variety of goods to stores and online customers across the UK.
This is a leadership opportunity for someone who thrives in high-volume, fast-paced environments and can balance operational excellence with a people-first culture.
Key Responsibilities:
Oversee all distribution centre operations including inbound, inventory, order fulfilment, and returns.
Lead a team of warehouse operatives, team leaders, and supervisors, ensuring high levels of engagement, safety, and performance.
Manage seasonal peaks across spring, summer, and holiday trading periods.
Maintain accurate stock control over a wide SKU range
Ensure timely and accurate fulfilment for both retail replenishment and direct-to-consumer orders.
Deliver on SLAs, safety, and compliance expectations, especially for perishable and regulated goods.
Continuously improve processes related to layout, picking efficiency, and warehouse tech.
Drive key metrics around productivity, cost-efficiency, stock accuracy, and customer service.
Collaborate with cross-functional teams including merchandising, buying, and transport partners.
Champion sustainability and automation initiatives across the site.
What We're Looking For:
Experience in senior warehouse or DC management, ideally in retail.
Strong team leadership and performance management in high-throughput environments.
Deep understanding of WMS, stock control, HSE, and fulfilment systems.
Commercial acumen with experience managing budgets.
A proactive, flexible approach to handling seasonal demand and operational challenges.
Knowledge of LEAN, Six Sigma, or CI methodologies (desirable)
BBBH: 33812
TPBN1_UKTJ