Project Coordinator | Telford | £26,000+ | Permanent
Are you an organised, customer-focused professional looking to take the next step in your career? We’re seeking a Project Coordinator to join our client’s growing team. This is a fantastic opportunity to work in a dynamic, fast-paced environment where your skills will directly shape the customer experience.
They pride themselves on creating a supportive workplace where people feel valued, rewarded, and motivated.
What’s in it for you?
* A permanent role.
* Working hours of 8:30am-5:00pm Monday- Friday.
* Private Healthcare
* Employee benefit scheme
* Performance- based incentives.
* Free on-site parking.
* Company pension.
* Excellent career prospects available for the right person.
* Starting salary of up to £26,000 DOE.
Opportunity:
* Leading onboarding calls to fully understand customer requirements for their phone system.
* Logging, categorising, and prioritising customer support tickets with accuracy.
* Collaborating with the sales team, suppliers, and colleagues to resolve order or technical issues.
* Acting as a first point of contact for customers, ensuring they have a positive and efficient experience.
* Booking and coordinating system installations and site surveys.
* Maintaining regular communication with managers, departments, and stakeholders to ensure customer satisfaction.
Personal Profile:
* Strong phone contact handling skills and active listening
* Ability to multi-task, prioritize, and manage time effectively
* Familiarity with CRM systems
* Outlook 365 knowledge
For more information please apply or contact Lois Barber at Seymour John Recruitment limited
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