<div><h3>Droitwich Hospital – Patient Administrator</h3><p>Hours: 37.5 hours per week – Permanent. Salary: £24,947 per year.</p><h3>Overview</h3><p>The Droitwich Spa Hospital is part of Circle Health Group, Britains leading provider of independent healthcare with a nationwide network of hospitals and clinics. We perform complex surgery and provide high‑quality care. We are looking for a Patient Administrator to join our administration department.</p><h3>Duties Of This Role</h3><ul><li>Contribute to the smooth running of the patient administrative process throughout the patient journey.</li><li>Ensure Circle Health Group best‑practice process maps are followed to provide an efficient, professional, and standard service to all patients, visitors, consultants, and staff.</li><li>Ensure all patient queries are dealt with efficiently and professionally.</li><li>Manage all incoming and outgoing mail.</li><li>Approve electronic bookings received via the relevant system and update any booking received via email.</li><li>Maintain knowledge of Health and Safety at Work Act and ensure appropriate safety measures for patients, relatives, visitors, hospital staff, and contractors.</li><li>Comply with all relevant mandatory training.</li></ul><h3>Applicants Should Meet The Following Criteria</h3><ul><li>Maths and English GCSE at grades A to C or equivalent functional skills level 2 evidence.</li><li>Proficient in the use of a PC, including software and systems.</li><li>Basic financial awareness.</li><li>Previous administration experience in a private healthcare environment would be beneficial.</li></ul><h3>Salary & Benefits</h3><ul><li>25 days holiday per year + bank holidays; increases to 30 days with service.</li><li>Private Pension Scheme.</li><li>Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.</li><li>Friends & Family Hospital Discounts.</li><li>Family‑Friendly policies, including enhanced maternity, paternity, and adoption pay.</li><li>Non‑contributory life insurance.</li><li>Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.</li><li>Access to resources, tools, and services to support wellbeing.</li><li>Employee recognition programmes.</li><li>Industry‑leading training and development opportunities.</li></ul><p>Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. We strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles, and more.</p></div>