Salary: £32,000 - 38,000 per year Requirements: Organised Methodical Comfortable supporting users and explaining things clearly via email, over the phone, and face to face Good at troubleshooting and working through problems to completion Strong at producing clear written guidance and documentation Practical and patient in helping others use systems Able to build strong relationships across the business Comfortable working with technical and non-technical staff Responsibilities: Provide systems/user support Troubleshoot IT systems issues Conduct testing and documentation Support users by explaining solutions clearly Build relationships across the business Collaborate with both technical and non-technical staff Technologies: Support More: We are excited to announce a new permanent, office-based opportunity with our client for a Systems Support role. In this position, we aim to provide vital user support along with troubleshooting, testing, and documentation related to our IT systems. The candidate will become a crucial part of our team, helping others navigate our systems effectively while fostering strong interdepartmental relationships. This role requires a strong commitment to ensuring user satisfaction and efficient system operation. last updated 13 week of 2026