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Customer technical support scientist

York (North Yorkshire)
Tietalent
Scientist
Posted: 27 August
Offer description

Join to apply for the Customer Technical Support Scientist role at TieTalent.

6 days ago Be among the first 25 applicants.

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Office based - Sand Hutton with travel

Do you have experience working within the Water, Environmental, or scientific instrumentation industries? Do you have a background in customer and client support? Are you ready for a new challenge in an exciting role? If so, we are looking for you.

The Company

Modern Water is a pioneering and innovative technology company, specialising in membrane water treatment solutions and advanced monitoring products.

We have developed cutting-edge technology focused on monitoring contaminated water and decontamination of wastewater, making water recycling more efficient.

We are seeking an experienced technical support scientist to join us in this growth journey.

The Role

1. Provide expert advice to customers via telephone, email, and live chat.
2. Support colleagues with scientific advice as needed.
3. Ensure excellent customer service, troubleshooting software, hardware, and equipment issues.
4. Install equipment, perform demos, training, and workshops for customers.
5. Collaborate with the Business Development Manager to support new sales opportunities.
6. Travel locally and internationally as required.

If you have relevant experience and are ready for a new challenge, we would love to hear from you.

Opportunities for growth will develop as the company evolves.

Salary: £40,000 per annum, full-time, with 33 days annual leave including bank holidays, pension scheme, and bonus scheme.

To apply, send your CV and cover letter by 29th August 2025. Note: the vacancy may be withdrawn before the deadline.

Full Job Description available on request. No agencies please.

INDHS


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Research, Analyst, and Information Technology


Industries

* Technology, Information and Internet
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