Job Description
At Norman Galloway Homes, we believe that care-experienced young people deserve not just a place to live, but the opportunity to thrive. We’re recruiting passionate Youth Workers to work across three key areas aligned with a care-experienced version of Maslow’s Hierarchy of Needs.
1. Meeting Physical Needs, Safety and Belonging
You will play a vital role in helping young people feel secure and valued from the moment they move in.
* Our accommodation offers more than just shelter – it is a place of safety, rest, and dignity.
* You will ensure basic needs like warmth, food, rest, and physical safety are consistently met, in line with the foundational level of the Children’s Commissioner’s Hierarchy of Needs for Care Experienced Young People.
* Every member of our team – from senior staff to youth workers – shares responsibility for creating a space where young people feel a deep sense of belonging, supported by trusted relationships and a trauma-informed approach.
2. Building Confidence Through Our Life Skills Programme
Once safety is secured, your focus will shift to nurturing self-esteem, independence, and autonomy.
We are launching a brand-new Life Skills Training Space, replicating a real home environment.
You'll deliver these sessions in a practical, hands-on way using workbooks, self-assessment tools, and photo evidence to celebrate progress.
Young people will learn over 150 essential skills, including:
* Administration, bulk waste collection budgeting, energy
* Decorating, painting, and DIY
* Changing locks and putting up shelves
* Bleeding radiators and installing appliances
You'll have access to a purpose-built, fully equipped simulated flat and practical skills training environment, a structured Life Skills Workbook, and digital support tools to track development and build confidence.
3. Empowering Young People into Employment
As part of our Jobs Programme, you'll guide young people towards real, paid work with trusted employers.
Our programme goes beyond employability workshops – we offer actual subsidised roles (up to 22.5 hours/week) for young people.
You will:
* Match young people with employers based on their strengths and aspirations
* Provide in-work coaching and soft-skills development
* Offer regular feedback and troubleshooting support to both employer and employee
* Help young people build workplace confidence and long-term independence
What You Bring
* Experience supporting young people, ideally care leavers or vulnerable groups
* Confidence delivering structured sessions or one-to-one support
* Practical skills and a willingness to get your hands dirty (literally – DIY, budgeting, cooking, etc.)
* Patience, empathy, and a genuine belief in young people’s potential
* A team spirit – we work collaboratively, with a shared sense of purpose
What We Offer Employees
At Norman Galloway Homes we invest in the people who make our mission possible. Join us and you’ll benefit from a package that goes far beyond a pay cheque:
Thorough Induction and Development
A structured 6-month onboarding programme followed by personalised ongoing development.
Monthly Well-Being Day
A therapist comes to our offices 1 day per month and staff can enjoy a half hour treatment to relax and rejuvenate, with complimentary treatments such as reflexology, aromatherapy, Swedish massage, facials and nail treatments.
Company Pool Car
Making travel between properties, employers and appointments easier and more accessible.
24/7 Employee Assistance Programme
Confidential helpline offering counselling plus advice on stress, finances, housing, relationships, medical queries and more – whenever you need it.
Flexi-Day
Take an additional day off every month (unpaid) to focus on family, hobbies or simply re-charging, giving genuine work life balance.
Blue Light Discount Card
Enjoy hundreds of discounts on high-street shopping, food, tech and travel as a thank-you for the work you do.
Upskilling & Qualifications
Funded training from entry-level to Level 6 leadership; continuous CPD in trauma-informed practice, safeguarding, life-skills delivery and employability coaching. And apprenticeships and career progression in Youth Work.
Family Culture & Inclusive Team
A fair, transparent environment where every voice matters, lived experience is valued and collaboration is the norm.
Employee of the Month award
Employee of the Month: Recognition with a certificate and a £50 reward.
Mission-Led Work
Daily impact helping care-experienced young people build safety, independence and employment – purpose you can feel.