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Managed services solution architect

Newmarket
Permanent
Arrow Electronics, Inc.
Solution architect
Posted: 13 May
Offer description

Position:Managed Services Solution ArchitectJob Description:Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solvecomplex business challenges. We deliver value-added distribution,business consulting and channel enablement services to leadingtechnology manufacturers and their channel partners. We helpbusinesses grow faster, operate efficiently and transform in adynamic market.Learn more atwww.arrow.com.MANAGED SERVICESSOLUTION ARCHITECTAs a part of the Arrow Managed Servicesteam, the Managed Services Solution Architect willlead the build of value-centric solutionstodrive revenuegrowthand market share for Arrow ECS in the EMEAregion. Demonstrating an innovative and results-oriented approach,you will support the establishment of Arrow as a Managed Services Leader by architectinginnovative Managed Service solutionsthat conceive and sustain high levels of business value for ourchannel partners and theirend-customers.What will you be doingat Arrow? Centralize marketfeedback and collaborate with the regional and country leaders forestablishing and prioritizing managed service developmentinitiativesFor the shortlisted initiatives,define the design of the to be manage services and establish thekey requirements, technical set-up and estimate associated level ofefforts and costsDefine and deploy thetechnical and functional enhancement roadmap of Arrow ECS managedservice platform (Arrow Xpand)Define services KPI and monitor performance of the Manage Service platform andthird-party delivery partners for ensuring SLA's aremetWork with development resources to definethe right delivery approach including processes, platformrequirements and partnersLead technicaldiscussions during key customer workshops, and act as a technicalexpert for supporting the conversion ofmanaged serviceopportunities into tangible projects and saleswinsProvide technical input for educating oursales workforce on how to positionthe Manage Service and buildcustomer value, driving revenue growth.Provideinput into and collaborate with the Service Solution Manager forestablishing the value proposition and service pricingWhat are welooking for? 12+years'experience in leading, implementing, and deploying innovativemanaged service initiativeEstablished trackrecords of collaborating with clients for driving Manage Servicebusiness value and closing deals from a solution architecturestandpointServicedesign, integration,implementation and lifecycle management including development ofperformance metrics Experience ofworkingwithin a matrix organizationProduct managementor portfolio management experiencepreferredPrior experience around driving GTMplan and business strategy for managed services offerings for Saa SproductsStrong attention todetailStrong communications skills (verbal andwritten) - must be able to communicate at a business and technicallevel with internal teams, customers, partners andexecutivesTrack record creating product fromconcept to market successExperience withmanaging a network of third-party delivery partners and externaldevelopment resourcesWhat is in itfor you? Competitive andattractive employee compensationpackageReliable & trusting workenvironmentCooperative team with flatstructures and communicationProfessional andpersonal developmentDoyou see yourself as our future colleague? If yes - send us yourapplication.Arrow is an equalopportunity employer and is committed to creating an inclusive anddiverse working environment by providing equal employmentopportunities for all qualified persons.#LI-MW2Location:UK-Newmarket, United Kingdom (Fordham Rd)Time Type:FulltimeJob Category:Engineering Services

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