ROLE: Operation & Assurance Support
HOURS: Full-time
LOCATION: Greenwich London
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Compliance & Operations Coordinator who will support the Transport for London contract to maintain full compliance, improve assurance standards and coordinate engineering service delivery across a complex portfolio.
Role Responsibilities
* Ensure the Transport for London contract maintains full compliance across the portfolio, aligned with contractual, statutory and client‑specific requirements while supporting governance across Mitie activities.
* Coordinate works delivery including scheduling, booking access, liaising with suppliers, managing documentation and ensuring all works are completed, closed out and fully evidenced.
* Review and ensure all Statements of Safe Work (SSOW), RAMS and health & safety documentation are compliant with contract and engineering standards.
* Support small works and minor projects by managing quotations, raising purchase orders, issuing instructions and tracking completion.
* Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing compliance and performance trends to identify risks and improvement opportunities.
Required Qualifications
* Previous experience within Building Services or Facilities Management, supporting hard services delivery in a complex environment.
* Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.
* Working knowledge of CAFM systems, Microsoft Excel and engineering compliance processes.
* Confident communication skills with the ability to engage professionally with clients, suppliers and stakeholders.
* Understanding of SFG20 maintenance standards and asset management principles (desirable).
What's in it for you?
* A place to work where you can thrive and be your best every day.
* Opportunity to develop expertise in compliance, asset management and engineering assurance within a leading facilities management organisation.
* Work as part of a collaborative team delivering exceptional service across a high‑profile client contract.
Benefits
* Virtual GP access.
* Salary Finance – access 50% of earned pay before payday.
* Flexible lifestyle benefits platform (Choices) – up to five extra days of holiday, critical illness insurance, dental, technology products.
* MiDeals platform – discounts from retailers, gyms and more.
* Cycle‑to‑work scheme.
* Life cover up to four times salary.
* Enhanced pension contributions, save‑as‑you‑earn scheme, Mitie Matching Share Plan.
* Mitie Stars recognition, monthly cash prizes, £10,000 end‑of‑year prize.
* Training and development opportunities.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, please let us know.
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