Job Details
ERDEM is an independent house of bold fashion for women and men, based in London. Founded in 2005 by designer Erdem Moralioglu MBE, the brand has forged its own path within the industry. Poetic and rigorous, ageless and timeless, powerful and versatile, Erdem's world is an intriguing interplay of strength and beauty.
An office-based role working closely within the Logistics Department. Coordinating all inbound and outbound stock movements with our third-party warehouse and ensuring that all client orders are packed and shipped according to each account’s criteria. Responsible for inventory management and shipping within the business. Responsibility for the picked and packed processes for our Retail operations.
Responsibilities & Key Deliverables:
* Ownership of the daily liaison and coordination with the third-party warehouse with regards to inbound/outbound stock as well as stock management
* Ownership of the communication with Production Department with regards to inbound and outbound of raw materials, finished goods shipments, booking relevant freight forwarders, and collating necessary paperwork and quotations.
* Ownership of the smooth and timely delivery of all wholesale orders from the third-party warehouses based in UK and Italy within the specified seasonal delivery window to the respective clients.
* Owning the relationship with logistic partners to guarantee the efficient delivery of goods, offering the highest standard of customer service throughout
* Ensure shipping and logistics contacts are up to date on internal databases.
* Support all departments within the company with international shipping requirements and related paperwork.
* Be a main point of contact for any queries or updates.
* Process and create all paperwork for export of goods globally.
* Prepare certificates and any relevant documentations needed for shipping/customs in advance, liaising directly to book delivery/collection slots where needed
* Track all shipments right from booking until delivery, offering support where needed to wholesale partners
* Update shipping instructions manual seasonally and ensure this is reflected in Zedonk and filed.
Responsibilities & Key Deliverables
1. Degree level or similar
2. At least 3+ years’ experience in a commercial business, preferably in apparel
3. Strong knowledge of logistics supply chains and global distribution
4. Knowledge of HS code classification, International customs regulations and compliances.
5. Understanding and ability to negotiate, benchmark the freight rates and services.
6. Advanced Microsoft Excel skills and use of Microsoft office
7. Professional demeanour in the office and when handling outside contacts as well as motivated to make smart judgment calls for the company
8. Excellent communication skills, both written and verbal, who builds positive relationships both with internal and external contacts.
9. Successful candidates must be pro-active, a go-getter, have the passion for Logistics, ability to multitask, work well under pressure and go an extra mile when required in order to achieve company objectives.
10. Performing all duties with tact, diplomacy and discretion
11. Ability to combine challenges of working in a creative and spontaneous environment where each day is different
12. Excellent organisation and time management skills while maintaining attention to detail
13. Ability to prioritise, manage multiple deadlines and cope with heavy workloads